Refund Policy
Refunds are at the discretion of the Village Manager. Please contact the Village of Downers Grove at
630-434-5500 if you have any questions. Within 24 hours your credit card will be debited and your payment will be posted within 3 business days.
Privacy Policy
The Village of Downers Grove is committed to protecting your privacy. Information collected is used solely for the purpose of applying your payments. This site has security measures in place to protect against the loss, misuse, or alteration of the information you provide. Our web server software conforms to industry standards utilizing Secure Socket Layer(SSL) technology that is among the best software available for securing electronic commerce transactions.
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Select a link below to display help for
the problem you are experiencing.
The following help topics are available:- Click on "Registration" for help with your "web user" account, Logging On/Off, your password, and security in general.
- Click on "Permits" if you have questions relating to Permits.
- Click on "Technical" for information regarding technical difficulties you may be having and minimum browser requirements.
- Click on "Privacy" for information on how we protect your private information.
- If you still have questions, please Contact Us.
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